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Service for Trucks

Retarders - Support

Support

Our Service - Part of your Business

The team behind the retarder hotline is made up of specialists from Voith Turbo working worldwide on troubleshooting, initial start-ups, and retrofits.

The retarder hotline tasks generally include technical clarification of questions regarding the retarder.
The team supports you with determining the cause of the error and providing the correct spare part number.
If you know the part number, contact our department for spare parts orders directly.

To provide you with specific, comprehensive advice, we require from you the following information:

  • Retarder type
  • Unit part number
  • Unit serial number
  • Vehicle manufacturer
  • Vehicle type
  • Date of first registration

Retarder Service Training

    The target group for these training courses is the shop personnel who perform service and repairs on the Voith retarder. In order to ensure the best possible training success, the number of participants per training module is limited to 8 persons.

    Additional training offerings (such as: Support for continuing education for professional drivers, driving instructor training) upon request.

    VR115HV, VR115E, VR3250, Aquatarder PWR, Aquatarder SWR

    • Available information
    • Hydrodynamic principle
    • Heat dissipation
    • Operation
    • Client benefits

    For each retarder type:
     

    • Design and function
    • Maintenance
    • Troubleshooting / diagnostics
    • Removing / installing retarder
    • Repair service level 1

    Dates

      • 06/20 - 06/22/2017 (German)
      • 09/12 - 09/14/2017 (German)

      Trainings in English opon request

      Location for training sessions

        Voith Turbo GmbH & Co.KG

        Commercial Vehicles
        Voithstr. 1
        74564 Crailsheim

        Target group / number of participants

          The target group for these training courses is the shop personnel who perform service and repairs on the Voith retarder.

          In order to ensure the best possible training success, the number of participants per training module is limited to 8 persons. The minimum number of participants is 4 persons.

          The assignment of places in the training course is made according to the date the applications are received.

          Course fee

            The fee for each training course per person is €600.00. For simultaneous application of additional persons from the same company, the fee for each training course per person is reduced to €450.00.

            All prices are non-inclusive of the current VAT.
            The course fee includes the expenses for instruction, training documents, beverages during breaks and lunch.
            Travel and lodging expenses are not covered by Voith.

            Application

              Please send your written application by regular mail, fax, or email to:

              Voith Turbo GmbH & Co. KG

              Gottfried-Linke-Straße 205
              D-38239 Salzgitter

              Fax: +49 5341 21 1830
              Email: vta-training-cv@voith.com
              Internet: http://www.voith.com

              If you have any questions, please contact Ms Sabrina Lipok at +49 5341 21 5446 or Mr Sascha Koch at +49 5341 21 4872.

              You will receive a confirmation with additional information three weeks prior to the start of the training course. Should you need to cancel a registration, please inform us promptly so that we can plan accordingly.

              Contact

                Voith Turbo GmbH & Co. KG

                Mobility Service

                Hardtstra├če 8 74564 Crailsheim, Germany

                 

                Technical Support

                 

                t +49 7951/32-1555

                Spare Parts Order

                 

                t +49 7951/32-1644

                f +49 7951/32-574

                Trainings

                Ms. Sabrina Lipok

                 

                t +49 5341 21 5446

                Mr. Sascha Koch

                 

                t +49 5341 21 4872

                Publications

                  • Voith Retarder product programme

                    Download
                  • VR Fluid BLU S5 - Synthetic PAO Lubricant for Voith Retarders

                    Download
                  • VR Fluid RED S - Synthetic Lubricant for Voith Retarders

                    Download
                  • VR Fluid S - Class B Lubricant for Voith Retarders

                    Download
                  • VR Fluid - Mineral Lubricant for Voith Retarders

                    Download
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