Parts & Service for Motor-Gear Units

Parts & Service for Motor-Gear Units.

Your Reliable Partner on Rail Systems around the World.

From fast spare parts delivery and custom-engineered service products to effective training and our worldwide on-site service: You benefit from Voith Service thanks to our expertise in the field or rail vehicles.

At Voith, you are in good hands even after the sale. We would be happy to develop the service package that meets your needs. You can reach us easily and quickly. And benefit from our extensive network of sales organizations.

 

Service Helpline

(Technical Assistance)

+49 7321 37 4181

Service Proposal

Serviceangebot

  • Fast troubleshooting
  • On-site repairs
  • Preventive maintenance
  • Materials/inventory management
  • Field data acquisition

Technical Service

  • Cost-optimizing maintenance recommendations
  • Simple general and delivery contracts
  • Customized service agreements
  • Technical advice
  • Assistance with materials/inventory management
  • Formulations for the content of requests for proposals
  • Preparation of system specifications
  • Planning / procurement of workshop equipment
  • Product optimization

Spare Parts

  • Central spare parts warehouse
  • Fast spare parts delivery
  • Logistics and handling of spare parts

Training Sessions

  • Basic product training
  • Maintenance
  • Troubleshooting
  • Test rig / safety and commissioning

Maintenance and Repairs

  • Order fulfillment
  • Order and proposal processing
  • Factory repairs
  • Test rig components / configuration
  • Special tools for repairs
  • Just-in-time concepts
  • Preventive maintenance and repair
  • Corrective maintenance and repair
  • Condition-based maintenance solutions
  • Exchange transmission models
  • Fleet concepts

Warranty

  • Professional warranty management
  • Prompt processing of complaints
  • In-depth damage analysis
  • Tracking of product statistics
  • Coordination of product improvements

Your Contact

Please feel free to communicate with your contact directly!

Thomas Sautter

Thomas Sautter

Vice President Parts & Service
Thomas.Sautter@voith.com
Tel. +49 7321 37 4186

Markus Ilg

Markus Ilg

Head of Sales
Markus.Ilg@voith.com
Tel. +49 7321 37 4571

Marina Frühsammer

Marina Frühsammer

Secretary Parts & Service
Marina.Fruehsammer@voith.com
Tel. +49 7321 37 9123