Service for Bus - DIWA - Support

DIWA Hotline

The team behind the DIWA hotline is made up of specialists from Voith Turbo working worldwide on troubleshooting, initial start-ups, and retrofits. The DIWA hotline tasks generally include technical clarification of questions regarding the DIWA gearbox. The team supports you with determining the cause of the error and providing the correct spare part number.

If you know the part number, contact our department for spare parts orders directly.

Technical Support
Spare Parts Orders

To provide you with specific, comprehensive advice, we require from you the following information:

DIWA type
Unit part number
Unit serial number
Vehicle manufacturer
Vehicle type
Date of first registration

FAQ



Where do I find the oil release list for DIWA gearboxes?

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Where do I find information for changing the oil for my DIWA gearbox?

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What repair services does Voith offer?

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Where can I purchase Voith original spare parts and obtain information on price and delivery times?

Depending on the region either from Voith or one of our service partners near you. Here is an overview.

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Who are my local contact persons?

Here is an overview.

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What is the number for the service kit (oil change parts) for my DIWA?

For DIWA.5 and DIWA .6 the part number is 151.00383710. For DIWA.3E the part number is H59.335510.

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Service Training

The target group for these training courses is the shop personnel who perform service and repair.

Bus drive training
Voith Turbo GmbH & Co. KG
Gottfried-Linke-Straße 205
38239 Salzgitter

Ms Sabrina Lipok (Tel.: +49 5341 21 5446) or
Mr Sascha Koch (Tel.: +49 5341 21 4872)

 

  • General function of the DIWA gearbox
  • Electrical wiring
  • Connection in vehicle
  • Configuration of the E300 gearbox control unit
  • Oil and control schematics
  • Measurement and test capabilities
  • Working with the ALADIN gearbox diagnostics
  • Troubleshooting / fault analysis / correction
  • Vehicle diagnostics

 

Dates

  • DIWA.6 Mode of operation / Diagnosis 04/05 - 04/07/2017 Heidenheim
  • DIWA.6 Mode of operation / Diagnosis 05/10 - 05/12/2017 Magdeburg
  • DIWA.6 Mode of operation / Diagnosis 05/30 - 06/01/2017 Essen
  • DIWA.6 Mode of operation / Diagnosis 09/13 - 09/15/2017 Heidenheim
  • DIWA.6 Mode of operation / Diagnosis 09/26 - 09/28/2017 Essen
  • DIWA.6 Mode of operation / Diagnosis 10/18 - 10/20/2017 Heidenheim

 

Training locations

Heidenheim Voith Turbo GmbH & Co.KG
Alexanderstraße 2
89522 Heidenheim, Germany
Magdeburg Voith Turbo GmbH & Co.KG
OT Hohendodeleben
Am Stadtweg 7
D-39164 Wanzleben - Börde / Magdeburg
Essen Voith Turbo GmbH & Co.KG
Centrumstraße 4 45307 Essen, Germany

 

 

Target group / number of participants

Mechatronics technicians / electricians / electronics technicians of public transit companies and vehicle manufacturers. In order to ensure the best possible training success, the number of participants per training module is limited to 10 persons.

The minimum number of participants is 5 persons.

The assignment of places in the training course is made according to the date the applications are received.

 

Course fee

The fee for each training course per person is € 750.00. For simultaneous application of additional persons from the same company, the fee for each training course per person is reduced to € 530.00. All prices are non-inclusive of the current VAT.

The course fee includes the expenses for instruction, training documents, beverages during breaks, and lunch.

Travel and lodging expenses are not covered by Voith.

 

Application

Please send your written application by regular mail, fax, or email to:

Voith Turbo GmbH & Co. KG
Gottfried-Linke-Straße 205
D-38239 Salzgitter

If you have any questions, please contact Ms Sabrina Lipok at +49 5341 21 5446 or Mr Sascha Koch at +49 5341 21 4872.

 

You will receive a confirmation with additional information three weeks prior to the start of the training course. Should you need to cancel a registration, please inform us promptly so that we can plan accordingly.

Contact

Voith Turbo GmbH & Co. KG
Mobility Service
Alexanderstraße 2
89522 Heidenheim, Germany

Service

Technical Support
Tel. +49 7321 37-4152
diwa@voith.com

Spare Parts Orders
Tel. +49 7321 37-4000
Fax +49 7321 37-7805
VTSparepartsCV@voith.com

Trainings
Ms Sabrina Lipok:
Tel. +49 5341 21 5446
Mr Sascha Koch:
Tel. +49 5341 21 4872

Find Your Regional Contact

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Mobility service information system

Click here for more information about the mobility service information system



Publications

Stay Green at every Red Light. Experience the new DIWA.6 Start-Stop Technology

Stay Green at every Red Light. Experience the new DIWA.6 Start-Stop Technology

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Synthetic Lubricant for Voith DIWA Transmissions. V LIQUID BLU S

Synthetic Lubricant for Voith DIWA Transmissions. V LIQUID BLU S

Download PDF

DIWA SmartNet

DIWA SmartNet

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SensoTop

SensoTop

Download PDF

DIWA.6 Stop-Start – Savings Along the Line

DIWA.6 Stop-Start – Savings Along the Line

Download PDF