Service for trucks - Retarder - Support

Hotline Retarder

 

The team behind the retarder hotline is made up of specialists from Voith Turbo working worldwide on troubleshooting, initial start-ups, and retrofits. The retarder hotline tasks generally include technical clarification of questions regarding the retarder.
The team supports you with determining the cause of the error and providing the correct spare part number.

If you know the part number, contact our department for spare parts orders directly.

Technical Support
Spare Parts Order

To provide you with specific, comprehensive advice, we require from you the following information:

Retarder type
Unit part number
Unit serial number
Vehicle manufacturer
Vehicle type
Date of first registration

 

FAQ Retarder



Where do I find information for changing the oil for my retarder?

Learn more 

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What repair services does Voith offer?

Learn more 

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What diagnostic services does Voith offer?

Learn more 

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Where can I purchase Voith original spare parts and obtain information on price and delivery times?

Depending on the region either from Voith or one of our service partners near you. Here is an overview.

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Is it possible to obtain a repair by Voith of the retarder in the truck/bus?

Please contact your country representative. You will find an overview here.

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How do I get service documents?

Learn more

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Who are my local contact persons?

Here is an Overview.

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Retarder Service Training

The target group for these training courses is the shop personnel who perform service and repairs on the Voith retarder. In order to ensure the best possible training success, the number of participants per training module is limited to 8 persons.

Additional training offerings (such as: Support for continuing education for professional drivers, driving instructor training) upon request.

VR115HV, VR115E, VR3250, Aquatarder PWR, Aquatarder SWR

  • Available information
  • Hydrodynamic principle
  • Heat dissipation
  • Operation
  • Client benefits

 

For each retarder type:

  • Design and function
  • Maintenance
  • Troubleshooting / diagnostics
  • Removing / installing retarder
  • Repair service level 1

 

Dates

  • 06/20 - 06/22/2017 (German)
  • 09/12 - 09/14/2017 (German)

Trainings in English opon request

 

 

Location for training sessions

Voith Turbo GmbH & Co.KG
Commercial Vehicles
Voithstr. 1
74564 Crailsheim

 

 

Target group / number of participants

The target group for these training courses is the shop personnel who perform service and repairs on the Voith retarder. In order to ensure the best possible training success, the number of participants per training module is limited to 8 persons. The minimum number of participants is 4 persons.

The assignment of places in the training course is made according to the date the applications are received.

 

Course fee

The fee for each training course per person is €600.00. For simultaneous application of additional persons from the same company, the fee for each training course per person is reduced to €450.00. All prices are non-inclusive of the current VAT.

The course fee includes the expenses for instruction, training documents, beverages during breaks and lunch.

Travel and lodging expenses are not covered by Voith.

 

Application

Please send your written application by regular mail, fax, or email to:

Voith Turbo GmbH & Co. KG
Gottfried-Linke-Straße 205
D-38239 Salzgitter

If you have any questions, please contact Ms Sabrina Lipok at +49 5341 21 5446 or Mr Sascha Koch at +49 5341 21 4872.

 

You will receive a confirmation with additional information three weeks prior to the start of the training course. Should you need to cancel a registration, please inform us promptly so that we can plan accordingly.

Contact 

Voith Turbo GmbH & Co. KG
Mobility Service
Hardtstraße 8
74564 Crailsheim, Germany

Service

Technical Support
Tel. +49 7951/32-1555
retarder@voith.com

Spare parts orders
Tel. +49 7951/32-1644
Fax +49 7951/32-574
VTSparepartsCV@voith.com

Trainings
Ms Sabrina Lipok:
Tel. +49 5341 21 5446
Mr Sascha Koch:
Tel. +49 5341 21 4872

Find Your Regional Contact

Please Select

Mobility service information system

Click here for more information about the mobility service information system



Publications

Voith Retarder product programme

Voith Retarder product programme

Download PDF

VR Fluid BLU S5 - Synthetic PAO Lubricant for Voith Retarders

VR Fluid BLU S5 - Synthetic PAO Lubricant for Voith Retarders

Download PDF

VR Fluid RED S - Synthetic Lubricant for Voith Retarders

VR Fluid RED S - Synthetic Lubricant for Voith Retarders

Download PDF

VR Fluid S - Class B Lubricant for Voith Retarders

VR Fluid S - Class B Lubricant for Voith Retarders

Download PDF

VR Fluid - Mineral Lubricant for Voith Retarders

VR Fluid - Mineral Lubricant for Voith Retarders

Download PDF