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Retarders - Service products

Service Products

Our Service -
Part of your Business

The search for malfunctions in the retarder can be a time-consuming, complex task without professional diagnostic tools.

We offer the appropriate tools for comprehensive diagnostics on the retarder control system.

Remanufactured Retarder -
The Intelligent Alternative to Repair

    Remanufactured retarder means that a used retarder is brought up to the quality standard of a new device.

    The entire retarder must be taken apart. Components and assemblies are checked following the strictest specifications and replaced if necessary. It can also be technologically upgraded by replacing obsolete components. Trained specialists install the Reman retarder. Pneumatic and electrical final testing is carried out on each unit to ensure the highest quality standard.

    To offer you specific and comprehensive advice, please let us have the following information:

    • Available at short notice from the warehouse, which minimizes downtime
    • Acceptance of the used part, with its value reimbursed
    • Comes with the Voith warranty – 1 year/100,000 km
    • Reduce your ecological footprint by using refurbished products.
    • Reduce your operating costs by using refurbished products, which are generally XX%-XX% cheaper than new parts.

    Repairs / Maintenance Voith Retarder

      What we offer

      • Repairs on all delivered retarders within one day
      • Repair and replacement of the retarder in the vehicle within one day
      • Customer service on the retarder
      • Delivery of preliminary exchange retarders of types: VR 115 HV,
        VR 115 E: You receive a replacement unit and pay only for the repair costs of your old unit.

      We repair all Voith retarders as long as the repair makes sense economically. Or, we will offer you a cost-effective Reman solution.

      Diagnostics

        We perform comprehensive diagnostics on the retarder and control system.

        We also offer diagnostics and function checks for individual components such as the proportional valve and control unit.

        Why Voith Original Spare Parts?

          Retarder

          What may initially appear to be the same can be expensive in the end: due to deficient processing, low-quality materials, or poor design. Avoid expensive subsequent damage - by using original Voith spare parts. Reliable, robust, economical: Only Voith Original Spare Parts are technically of state-of-the-art series production and tuned perfectly to the complete system. With our original spare parts we offer high product quality and thus mobility and security when on the road.

          In case of a repair we are happy to offer you cost-effective original parts and technically high-quality repair kits, or our remanufactured retarder. They are a fast, intelligent alternative to repair.

          Additionally, we provide you with a 1 year warranty for spare parts and replacement parts. Of course, we take back your old parts and dispose of them properly.

          Contact

            Voith GmbH & Co. KGaA

            Mobility Service

            Hardtstraße 8 74564 Crailsheim, Germany

             

            t +49 7951 32-1555

            Technical Support

             

            t +49 7951 32-1555

            Spare Parts Order

             

            t +49 7321 37-4000

            f +49 7321 37-7805

            Trainings

            Ms. Sabrina Schrader

             

            t +49 5341 21-5446

            Mr. Sascha Koch

             

            t +49 5341 21-4872

            Downloads

              Detailed analysis:
              Download our DIWA diagnostic software Aladin

              To download our proven Aladin software diagnostic tool, please fill in the form.

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