Grupo Gondi orders Voith’s OnCare.Asset system for its paper mill located in Guadalupe, Nuevo León, Mexico

  • Customer relies on Voith’s full-line experience, domain knowledge in papermaking, controls systems, maintenance and operations management
  • Through user-friendly software, OnCare.Asset allows users to reliably monitor assets and workforce data to establish appropriate maintenance plans

APPLETON, Wis. / GUADALUPE, Mexico (Sept. 10, 2019) – Grupo Gondi has ordered Voith’s OnCare.Asset workforce management software for its new PM 7 paper machine, which is currently being built in its paper packaging mill in Guadalupe, Nuevo León, Mexico.

Work on the system is already under way, and it is scheduled to be in operation in early 2020 (Q1). Once OnCare.Asset is installed, the level of data collection at the site will be the highest possible, and the mill operators will be able to understand their operation far better. OnCare.Asset will analyze the collection of new information and offer suggestions to optimize maintenance activities on a component-by-component basis.

Sheryl Zapcic

Director, Regional Group Communications, North America


t +1 717-792-7247

Grupo Gondi orders Voith’s OnCare.Asset system for its paper mill located in Guadalupe, Nuevo León, Mexico.
With OnCare.Asset, we will benefit from reduced administrative efforts and extremely user-friendly software that will help us lower our operating and maintenance costs.
Oscar Hernández, COO, Grupo Gondi

"It allows us to easily monitor the performance levels of a variety of our paper machine components and provides us with information which we will use to develop appropriate maintenance plans," said Oscar Hernández, COO, Grupo Gondi.

For Grupo Gondi, ease of use was highly important to gather, organize and analyze performance information to understand the mill’s maintenance needs. In particular, Grupo Gondi found that OnCare.Asset’s intuitive controls and user-friendly database management interface meant that even employees with limited database expertise could also utilize the system.

"We’re pleased to partner with Grupo Gondi on this installation. OnCare.Asset will easily facilitate the maintenance management of this paper mill – from planning, servicing and documentation through cost control, to spare parts management," said Jeff Gorges, Vice President Service Business.

Grupo Gondi orders Voith’s OnCare.Asset system for its paper mill located in Guadalupe, Nuevo León, Mexico.

About OnCare.Asset and its ability to control maintenance costs
The OnCare.Asset service and software solution offers reliable monitoring of key performance indicators and then points out needed maintenance activities. The software application was developed by maintenance specialists in the paper industry and offers an easy-to-operate user interface, clear functions and a high usability.

Working with limited maintenance data can lead to inefficient processes, unneeded administrative effort and diminishing availability of the mill. OnCare.Asset enables paper mills to collect and process data in a centralized software solution which delivers data transparency.

"OnCare.Asset is proactive, preventive and predictive, and as a full-line supplier we are focused on fine-tuning it for the expectations of the paper industry," said Tomas Jutbo, Director Reliability Solutions, Voith. "For example, we are also including a CMMS package that’s designed specifically with paper industry data points. This CMMS data is pre-populated with machine hierarchies and maintenance information that’s based on paper industry needs."

Networking OnCare.Asset
To integrate the system, OnCare.Asset will be added to Grupo Gondi’s office network, allowing it to easily connect and interface with other applications operated by the paper mill. For those without such a robust network, Voith offers its own cloud-based system, OnCumulus, which is based on open-source and highly standardized technologies.

For more information about OnCare.Asset, please visit

About Grupo Gondi

Grupo Gondi is the leading company in paper and cardboard packaging, with 65 years of experience in the Mexican market. Currently, Grupo Gondi employs over 7,500 people, with 15 converting plants and 6 recycled paper machines in operation for a current paper production of 650,000 tons per year. With the new paper machine at Monterrey, the Group will increase his capacity to over 1 million tons per year.

Gondi’s packaging solutions carry products from its clients to more than 190 countries worldwide, supported by certified processes and international regulations, offering high quality products and services to the market, with the support of the Gondi Paper and Packaging Investigation Center (CIPEG, for its initials in Spanish), which on daily basis researches for innovational contributions to the success of its clients.

About the company

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 19,000 employees, sales of € 4.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

More about the Voith Group
About Voith Paper

The Group Division Voith Paper is part of the Voith Group. As the full-line supplier to the paper industry, it provides the largest range of technologies, services, and products on the market, and offers paper manufacturers holistic solutions from a single source. The company’s continuous stream of innovations facilitates resource-conserving production and supports customers in significantly reducing their carbon footprint. With its comprehensive automation products and leading digitization solutions from the Papermaking 4.0 portfolio, Voith offers its customers state-of-the-art, digital technologies to increase the availability and efficiency of their systems in all areas of the production process.

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