“My top priority at Voith is to serve our customers through strong execution within our operations. This will include focus on meeting project deliverables, ensuring reasonable lead-times as well as on-time delivery. We have outstanding products and services, and customer satisfaction is key to that commitment,” Knapp said.

Knapp has been in this role as Vice President of Operations for the Appleton-based North American headquarters since October of last year, and stressed that a top priority since then is to deliver best-in-industry efficiencies within Voith.

“This is an immediate need for our orders, big or small. Focusing on productivity ultimately means improved service for our customers, and that’s a driving focus for me,” he said, adding, “We always put our customers first.” 

Along with his customer focus, Knapp said his study of operational efficiency means collaborating with his team and how they work together to improve processes and remove waste. 

Prior to joining Voith, Knapp spent 24 years at SC Johnson & Son in their consumer products division. He is a graduate of the University of Wisconsin – Madison and Marquette University, where he earned his BS in Mechanical Engineering and an MBA respectively.

“Voith has an excellent reputation within the paper industry, and I’m proud to be part of the team,” Knapp said about his plans at Voith. “I’ve spent the last few months connecting with suppliers and customers through projects and site visits. For those I have yet to meet, I’m looking forward to that and exploring Voith’s solutions to meet your challenges.”

To learn more about Voith Paper, visit
http://voith.com/corp-en/industry-solutions/papermaking.html

About Voith
Voith is a global technology group. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, today Voith has more than 19,000 employees, sales of $5 billion and locations in over 60 countries worldwide, and is one of the largest family-owned companies in Europe. For more information, visit www.voith.com.

The Group Division Voith Paper is part of the Voith Group and a leading full-line supplier as well as pioneer in the paper industry. Through constant innovations Voith is optimizing the paper manufacturing process and facilitating resource-conserving production. With its Servolution concept, Voith offers its customers as reliable partner tailored service solutions for all sections of the production process. The company’s Papermaking 4.0 concept ensures that equipment is optimally networked, while the effective and secure use of the generated data enables paper manufacturers to improve their competitiveness.