Easy order processing:
Voith Paper Webshop
Simple, transparent and customized
In the Voith Paper Webshop, papermakers around the globe are able to purchase Voith products and services quickly and easily around the clock. But the new online platform offers more than just an easy way to purchase replacement parts.
Each paper machine is individually assembled and consists of many individual components. Uniquely identifying required replacement parts in case of need is a real challenge. The Voith Paper Webshop enables registered users to view all information about a machine at a glance in the personalized area myVoithPaper: from the original delivery to the order history and operating instructions. Seamless integration of the Voith Paper Webshop into the customer's purchasing system enables optimized processes and reduced administration costs; while a secure data exchange is guaranteed, of course.
Voith Paper Webshop – The shortest, easiest and fastest way to your original Voith parts.
- Spare parts catalogs
- Product configurators
- Personalized area myVoithPaper, including your original delivery and order history
- Order tracking
Your contact – How can we help you?
24/7 availability convinces Palm Paper
For Michelle White, Senior Buyer with Palm Paper in the UK, the benefits of the Voith Paper Webshop go clearly above and beyond the normal functions of an online marketplace. The platform has become a key source of information.
Perlen Papier AG orders around 90% of all spare parts via the Voith Paper Webshop
The customer-focused setup of the online platform allows customers to easily find and order all parts with just a few clicks. In addition, the extensive order history and order tracking make maintenance work more effective.
Being able to see the current availability of parts also allows the Perlen team to maintain a lean spare parts inventory.