Service for bus

Retarders – service products

Service products

Our Service -
Part of your Business

The search for malfunctions in the retarder can be a time-consuming, complex task without professional diagnostic tools.

We offer the appropriate tools for comprehensive diagnostics on the retarder control system.

Remanufactured retarder -
The intelligent alternative to repair

    A remanufactured retarder means that a used retarder is elevated to the quality standard of a new device.

    The entire retarder must be taken apart. Components and assemblies are checked following the strictest specifications and replaced if necessary. It can also be technologically upgraded by replacing obsolete components.
    Trained specialists install the remanufactured retarder. Pneumatic and electrical final testing is carried out on each unit to ensure the highest quality standard.

    To provide you with specific, comprehensive advice, we require you to provide the following information:

    • Available on short notice from the warehouse, minimizing downtime
    • Acceptance of the used part, with its value reimbursed
    • Comes with the Voith warranty – 1 year/100,000 km
    • Reduce your ecological footprint by using refurbished products.
    • Reduce your operating costs by using refurbished products, which are generally cheaper than new parts.

    What we offer

    • Repairs on all delivered retarders within one day
    • Repair and replacement of the retarder in the vehicle within one day
    • Customer service on the retarder
    • Delivery of preliminary exchange retarders of types VR 115 HV,
    • VR 115 E. You receive a replacement unit and pay only for the repair costs of your old unit.

    We repair all Voith retarders as long as the repair makes sense economically. Or, we will offer you a cost-effective remanufactured solution.


      We perform comprehensive diagnostics on the retarder and control system.

      We also offer diagnostics and function checks for individual components such as the proportional valve and control unit.

      Detailed analysis:
      Download our Retarder diagnostic software WinDia

      To download our proven WinDia software diagnostic tool, please fill in the form.

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      Why Voith original spare parts?


        What may initially appear to be the same can be expensive in the end due to deficient processing, low-quality materials or poor design.

        Avoid expensive subsequent damage by using original Voith spare parts. Reliable, robust, economical: Only Voith original spare parts are technically of state-of-the-art series production and tuned perfectly to the complete system. With our original spare parts, we offer high product quality and thus mobility and security when on the road.

        In case of a repair we are happy to offer you cost-effective original parts and technically high-quality repair kits, or our remanufactured retarder as a fast, intelligent alternative to repair.

        Additionally, we provide you with a 1-year warranty for spare parts and replacement parts. Of course, we take back your old parts and dispose of them properly.


          Voith GmbH & Co. KGaA

          Mobility Service

          Hardtstraße 8 74564 Crailsheim, Germany


          t +49 7951 32-1555

          Technical Support


          t +49 7951 32-1555

          Spare Parts Order


          t +49 7321 37-4000

          f +49 7321 37-7805


          Ms. Sabrina Schrader


          t +49 5341 21-5446

          Mr. Sascha Koch


          t +49 5341 21-4872

          Why use Voith Service?
          Why use Voith Service?

          • Everything from a single source: development, design, production – and service!
          • Decades of product experience as an original equipment manufacturer and service provider
          • Fast and smooth cooperation and best service thanks to a worldwide network of service locations
          • Long-term partnership and planning security are guaranteed due to longstanding corporate stability

          To our entire service portfolio Voith Turbo Webshop