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HyService™

Our Service - Part of Your Business

    Whether the plant is large or small, or whether it belongs to new or to existing customers. We are there for you. Worldwide.

    HyService is the partner of choice throughout the life cycle of your hydropower plant. Our experts will ensure that your plant works safely, efficiently, and with maximum availability throughout its entire life cycle.
    And beyond.

    HyService helps you turn your plant´s profit ability into profitability

    With our proactive services and a customized service agreements, your hydropower plant will run at maximum profitability. Our experts provide support all over the world and around the clock, so you can get the best from your hydropower plant: smooth interaction of all components, maximum service life, and optimum productivity.

    Our HyService Team provides tailor-made service solutions.
    On site, on time and on budget.
    Christian Poetsch, Head of Service at Voith Hydro

    Original Voith Service – Best quality assured

      As the legal successor of many pioneering and leading companies in the hydro power market, Voith delivers service for an entire range of brands.

      Voith HyService experts

        On Site. On Time. On Budget.

        At Voith, we can offer comprehensive monitoring methods and service tools as well as flexible service teams. We always need to be in the right place at the right time – with both a wrench and a laptop in hand.

        Service Agreement

        Voith HyService provides customized Service Agreement packages to meet your highest availability and reliability expectations. A Service Agreement supports you by covering the following tasks: commissioning and training, regular planned maintenance, high-tech remote diagnostics, and preventive maintenance. For more information please contact HyService@voith.com

        Emergency Support

        Our HyService Team is dedicated to helping you on-site or with remote service at any time. Our experts are on standby worldwide and support you in analyzing the problem and implementing a temporary repair until planned on-site maintenance.

        On-Site Machining

        Voith has the specialists and tools you need. We are able to machining parts and components on-site to reduce downtime. We do cavitation repair, embedded component machining, single turbine component machining, and other services.

        Smart Services

        To stay one step ahead, we are always developing new methodologies for efficient data analysis. For plant maintenance, diagnostics as well as data analysis, Voith offers a wide range of automation components with its HyCon series. This series allows real-time monitoring and operational assessments. It also enables Voith experts to troubleshoot and recommend corrective actions.

        Read more Contact

        Asset Performance Management/
        e-Documentation

        Voith shapes the future with Smart Services. Our software provides you all relevant data at the right time. Should you need more support, direct connection to our Voith experts will facilitate immediate assistance. The HoloLens glasses are one of many tools in our portfolio that will assist you in optimizing maintenance efforts and processes by up to 10%. Check out the new video:

        The Voith HyService portfolio

          Discover the many fields of our HyService portfolio

          From simple repairs to general overhauls, restoring systems to their original state, or full customized service agreements HyService capabilities cover all types of generators, turbines and hydraulic machines and valves, as well as automation and auxiliary equipment.

          Assessment and Consulting

          Assessment and Consulting is based on deep knowledge and long experience. Voith provides customers with access to tremendous expertise on hydroelectric equipment. They benefit from an early warning system and can define individual frameworks to streamline, simplify and improve their hydroelectric equipment. This leads to significant cost savings in terms of replacing, repairing and refurbishing.

          Education and Training

          The Education and Training program is designed to meet a wide range of our customers’ needs, extending from detailed technical courses for hydroelectric equipment engineers to overview courses for commercial managers. For more details on the available courses, certificates and schedules, please visit our HydroSchool webpage.

          HydroSchool
          Maintenance

          Maintenance offers a wide range of services, from planning, monitoring and assistance. Today’s power plants often rely on technology that has been in use for several decades. HyService experts can maintain all your hydroelectric equipment to ensure longevity and prevent unplanned outages. This includes scenarios such as the efficient restart of your unit after an outage. Voith also offers one-stop solutions with customized service contracts.

          Spare Parts

          Spare Parts deliver precision and reliability for customized spare parts. This guarantees the highest quality engineering, delivery and installation of original and customized spare parts for all our hydroelectric equipment. Our customers benefit from the fact that all machine components work perfectly together and deliver maximum plant performance and longevity.

          Refurbishment

          Refurbishment and Upgrades maintains the reliability of your hydroelectric equipment over its expected lifetime and beyond. HyService experts deliver solutions to refurbish and upgrade all your hydroelectric equipment. HyService increases your asset’s value, profitability and life expectancy while reducing operational and maintenance costs.

          Repair

          HyService’s Repairs give our customers the confidence that if something goes wrong, any hydroelectric equipment affected by mechanical and electrical stresses can be repaired, even at very short notice. Our HyService experts will professionally define the required scope of repair and detect hidden failures.

          Mr. Frank Hofmann

          Head of Service Sales & Marketing

          Voith Hydro Holding GmbH & Co. KG Alexanderstraße 11 89522 Heidenheim, Germany

           

          t +49 7321 37 7059

          f +49 7321 37 7828

          Find your regional contact

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              • HyService. Keep your energy flowing

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