Insights
The three ladies from the Mur

Three Francis turbines from Voith were in service at Pernegg in Austria for more than 80 years. They became monuments even while they were still in operation. This is a story of three ladies with staying power, who are only just now making way for a new generation.

1/4

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Insights
The Excellence Factory

A good customer relationship begins in the factory. Any manufacturer who has installed efficient processes in their own operations helps customers by giving them the most important commodity of all: time.

2/4

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Insights
For us to be successful, the customer has to be successful first

Krishna Kumar reflects on the benefits of optimum over maximum solutions, competence as the heart of a healthy customer relationship, and how one can successfully establish such relationships in India over many years.

3/4

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Insights
Always ready to respond

Short detour to Thuringia: At Arnstadt and Kölleda, Voith Industrial Services works under one roof with two subsidiaries of Daimler AG. Impressions of a customer relationship that lives on trust and a will to perform.

4/4

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Verbindungen | Relations | 联系 lián xì | Relacionamentos

Customers first. Customers are at the very center of all Voith’s activities. Above all, we pursue one goal: with our goods and services we want to provide customers with benefits. Make customers more successful on the market. Offer them more than others do. And this applies equally well to our customers in India, China and Austria as it does to our customers in Oman, Germany and Brazil.

But what are the defining characteristics of a healthy partnership? Offering the best products? Certainly. Contributing experience? Most definitely. Being an expert in the field? Yes, that too.

But most of all, it needs one thing in particular: relations and a connection to customers. This is the sole foundation of a successful partnership. Having customer connections means understanding one another. Having a connection means trusting one another. Having relations means being able to rely on one another.

We are telling of such relations.They are stories of longevity and genuine partnership. Of optimum rather than maximum solutions, of expertiseand quality. Of new stimulus and tradition, of trust, sympathy and fairness. They are stories of Voith and its customers.

The three ladies from the Mur

Three Francis turbines from Voith were in service at Pernegg in Austria for more than 80 years. They became monuments even while they were still in operation. This is a story of three ladies with staying power, who are only just now making way for a new generation. read more

The Excellence Factory

A good customer relationship begins in the factory. Any manufacturer who has installed efficient processes in their own operations helps customers by giving them the most important commodity of all: time. read more

For us to be successful,
the customer has to be successful first

Krishna Kumar reflects on the benefits of optimum over maximum solutions, competence as the heart of a healthy customer relationship, and how one can successfully establish such relationships in India over many years. read more

Always ready to respond
 

Short detour to Thuringia: At Arnstadt and Kölleda, Voith Industrial Services works under one roof with two subsidiaries of Daimler AG. Impressions of a customer relationship that lives on trust and a will to perform. read more