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Service for Bus

DIWA - Information System

Information System

Our Service - Part of your Business

We offer two major areas within our information system.

In the Parts Catalog area you will find spare parts lists with corresponding pictures. Thanks to the direct links between the images and spare parts lists you can find your spare part quickly and easily. You simply look for the required spare part within the corresponding picture, click it, and the information on the spare part is displayed in the parts list.

The Documentation area provides you with a comprehensive set of reference works for your service activities on Voith products. From oil release lists, to installation guidelines and conversion instructions, to service manuals, you will find all critical specifications and helpful information on the respective product.

A Text search function supports you in finding information.

User information

    From here you can select the language of the spare parts list, documents, and the user interface language. You may select among the following languages: German, English, French, Spanish, Italian, and Portuguese. If the required information (spare parts list, document) is not available in the selected language, the corresponding English information is displayed automatically.

    1. Click on Start to open the information system.

    2. In the menu bar you can select from among the Parts catalog, Documentation and Search.

    Important information regarding the Shopping basket function. The Shopping basket function is for internal use only. Do not use this function for your orders - you will not receive any items.

    3. The Parts catalog is sorted by type; clicking the mouse in front of a type opens the spare parts lists with the corresponding pictures.

    The pictures are linked to the underlying parts list with hotspots: item numbers marked green are assemblies with multiple components; individual components are marked by a blue border.

    Click an item number; it is displayed red and information in the parts list regarding the corresponding component is marked blue. You can also click a row of information in the parts list, and the corresponding item number, marked red, is displayed in corresponding image.

    4. The Documentation is sorted by product types. Clicking the cross in front of the type opens a list with the documents available for this product type.

    Clicking the required document opens it. You can also print out the document or save it to PC.

    5.Using Search you can perform a text search in the parts catalog, in the documentation, or both (combined search). Click to select the required Search area and in the specified Search fields enter the Voith part number, name of the component being sought or the term. The more fields you complete the more specific the search results. Clicking the individual search results will take you directly to the corresponding location in the spare parts list or document.

    Using the Search in selection field you can limit your search request to a specific type or document. For example, you can search in a document for a specific term or dimension.

    Contact

      Voith Turbo GmbH & Co. KG

      Mobility Service

      Alexanderstra├če 2 89522 Heidenheim, Germany

       

      Technical Support

       

      t +49 7321 37-4152

      Spare Parts Orders

       

      t +49 7321 37-4000

      f +49 7321 37-7805

      Trainings

      Ms Sabrina Lipok

       

      t +49 5341 21 5446

      Mr Sascha Koch

       

      t +49 5341 21 4872

      Publications

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