Use our data-based remote services for your paper machine


Your challenges – Our solutions

    Challenges and Solutions of OnPerformance.Lab

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    In order to meet increasing competitive pressure and higher sustainability goals, more and more paper manufacturers are taking the path of digitizing their production systems and processes.

    However, the volume of data generated in all sections is also growing – and with it the difficulty of evaluating this data and deriving targeted measures from it. The OnPerformance.Lab from Voith Paper supports you in precisely these challenges. All OnPerformance.Lab services are aimed at increasing the performance and availability of your machines and reducing the resource requirements in the papermaking process.

    The OnPerformance.Lab portfolio includes services that help you improve the availability, productivity and efficiency of your equipment. These include, for example, the data analytics service, which ensures and increases added value through data-based availability and performance optimization. The "Smart Monitoring" service provides intelligent visualizations and recommendations to help you achieve productivity and performance optimizations for networked assets and plants. In the area of condition monitoring, the OnPerformance.Lab service serves to derive concrete performance improvements from data-based condition monitoring and to support you in implementing them. Through our Remote Service Center, we are able to support you not only during troubleshooting but also to continuously optimize process and machine performance as well as the availability of the systems.

    All benefits at a glance

      All benefits of OnPerformance.Lab at a glance



      Voith Paper OnPerformance.Lab
      OPL experts partner with customers to implement innovative Papermaking 4.0 solutions for sustainable cost and efficiency improvements

      Our remote service centers offer data-based services such as data analysis, condition monitoring, smart monitoring and expert advice. We also ensure more resource-efficient production so that customers can reliably achieve their sustainability goals. We support both the installation and commissioning of the digital applications as well as the subsequent monitoring and further process optimization.

      Voith Paper OnPerformance.Lab
      Our Voith team is available quickly and easily via remote support, regardless of whether short-term problems or long-term optimization projects are involved

      OPL's data-based remote services are an innovative way to profitably apply our knowledge to our customers and their individual challenges. The solution is an ideal addition to the on-site service portfolio and, in combination with the digitalization solutions of the Papermaking 4.0 portfolio, ensures continuous and sustainable improvements in many areas.

      Get to know our experts for the OPL

        The OnPerformance.Lab identifies potential for optimization and works proactively to solve problems. We monitor processes and see customer problems coming. Our algorithms sound the alarm at the first sign of anything not running optimally at the process level.
        Ulrike Welp-Wallenmaier, Senior Manager Business Development, Voith Paper
        All our services take our customers one step further in digitalization.
        Dr. Julius Flitsch, Director Remote Operations Center, Voith Paper
        Jens Haag
        We utilize data mining and artificial intelligence to support our domain experts, making your production more efficient.
        Dr. Jens Haag, Director Advanced Analytics & Control, Voith Group


          Our working process

            The working process

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            The remote services of OnPerformance.Lab are process- and machine-data-based services that are accessible on a VPN or cloud connection. Depending on the service scope, OnPerformance.Lab is only provided with the required information.

            The data streams are monitored and analyzed by our experts using data mining methods and artificial intelligence. The combination of data evaluation and assessment as well as the domain-specific know-how results in individual, concretely implementable recommendations on how to stabilize and increase the performance and availability of the machine. In addition, Voith Paper's broad network of subject matter experts with detailed product, service and process know-how can be called in on a case-by-case basis. We create continuous advantages through regular exchange with our customers.

            Our Remote Service Center OnPerformance.Lab

              Taking digitalization to the next level: Our OnPerformance.Lab supports you in using digitalization profitably. The Remote Service Center helps you to increase the efficiency and availability of your system.

              To this end, process and machine data are continuously analyzed using data mining methods and artificial intelligence supplemented by technology and automation expertise. In combination with the industry-specific paper know-how of Voith experts, potential for improvement is then identified and tapped.


              Worldwide hubs

                Voith Paper OnPerformance.Lab
                Focus on customer proximity

                In order to be able to offer the comprehensive know-how and competencies of Voith experts worldwide as close to the customer as possible, OPL locations can already be found in Heidenheim, Germany, Kunshan, China and Tokyo, Japan – the opening of further regional offices is planned. All our hubs act worldwide, which means we are always there for our customers in their language and time zone. Contact us anytime, we are happy to help!

                OnPerformance.Lab - How can we help you?

                  Ulrike Welp-Wallenmaier

                  Senior Manager Business Development


                  m +49 151 18894675

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                      Our services are tailored to the needs of our customers. On the one hand, we offer services that only require a VPN or cloud connection, and on the other hand, we solve challenges by skillfully networking our entire digital product portfolio at Voith Paper. In the OnPerformance.Lab, we put together our proposal in a solution-oriented way, combining performance solutions, consulting and product applications to provide you with the best possible remote support.

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