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100% availability for rail vehicles

Voith Service

Voith Service
for the rail business

    Maintaining 100% availability of your rail vehicles is our mission. With our customized services and smart service solutions, we give everything every day to achieve this goal. Being part of your business and contributing to efficient operation is what drives us. As an experienced manufacturer and service provider in the rail business, we know what drives you. That makes us your ideal partner for maximum efficiency.

    We help rail operators to focus on their core business, which is to transport passengers or freight from A to B.
    Ulf Klaua, Director Sales at Voith in Germany

    Our service portfolio

      We offer you all services from a single source so you can focus fully on your core business. With individual solutions tailored to your needs, we accompany your components and vehicles throughout their entire life cycle. System competence and in-depth product-specific know-how – these are our strengths. They enable us to offer you holistic service concepts. Whether planned or unplanned, we support you in the event of a breakdown from the smallest unit to the entire rail vehicle.

      Our service products

      Contracts

      Everything under control

      Our service contracts are customized solutions. We take into account the conditions of use and operation of each individual vehicle, and on this basis, we develop needs-based service concepts together with you. This allows you to optimize the performance and reliability of your vehicle fleet and prepare for unforeseen or challenging situations.

      • Individual contract concepts
      • Voith know-how
      • Fast reaction time
      • One central contact

      Education and training

      Enhance competences

      Do you want your employees to improve their skills and know-how? We will gladly share our knowledge with you. Use our tailor-made, theoretical and practical training to specifically promote the skills of your employees.

      • Customer-specific training concept
      • Coordinated course content
      • Effective knowledge transfer

      Exchange programs

      For a seamless operation

      Would you would like to replace a technically obsolete component? The Voith exchange programs offer you numerous options for a quicker and safer maintenance process. By immediately replacing the old component with a refurbished one, downtime is reduced to a minimum.

      • Exchange concept for Voith and non-Voith products
      • Short lead times through exchange pool
      • Lead times of general ispection matched to customers
      • Term security

      Field service MRO

      Lightning fast with you

      If you need a local specialist on short notice, we will be at your side. With our mobile services, we guarantee short reaction times and fast processing of all required services. The spectrum ranges from individual corrective measures in 24/7 mode to comprehensive full-service packages.

      • Service at your location
      • Short reaction time
      • Cross-product field experience
      • Individual advice

      In-house MRO

      Welcome to our workshops

      Maintenance, servicing, system upgrade, spare parts supply – our global, close-knit service network guarantees short distances, fast response times and optimized vehicle availability.

      • Worldwide workshop network
      • Voith know-how
      • Individualized advice

      Retrofit and modernization

      High time to move with the times

      Outdated and outmoded components are costly. In addition, these components typically cannot cope with the increased demands placed on energy efficiency, reliability, comfort and technology. The alternative: With a retrofit solution in 1:1 replacement, obsolete components can be replaced quickly and easily. We advise you comprehensively and take over all necessary measures during a conversion.

      • Update in OEM quality
      • Longer parts availability
      • Lower operating costs
      • Improvement and upgrade of existing assets

      Spare parts

      Exchange original for original

      We rely on tested original parts to ensure the complete drive train runs efficiently and permanently, even after the replacement of a spare part.

      • From the smallest, interchangeable unit to the assembly
      • Advantages of spare parts kits
      • Latest technology
      • OEM
      • Short delivery time

      Spare units

      Powerful complete packages

      With an eye for the big picture: Thanks to the rapid exchange of functional units, rail vehicles are fully operational again within a very short time. Even in the event of unplanned damage, your vehicle will be back on track quickly.

      • 1:1 installation in case of damage
      • Interface security
      • Reduced downtime
      • Fast delivery
      • OEM

      Technical service

      Our know-how at your service

      Take advantage of our outstanding system and expertise – such as damage analysis, condition assessments and technical system optimizations. Upon request, we will develop specific components and the corresponding software solutions for you according to your visions, from concept development to system engineering and construction up to the approval of components, systems or complex complete systems.

      • Customized scope of supply and services
      • Individualized advice
      • Wide range of engineering services
      • Cross-product experience
       
      Thanks to the close coordination with Voith, we could carry out the refurbishment of our transmission seamlessly. The exchange model helped us to save six to eight weeks of downtime and plenty of coordination effort.
      Heinz Moser, Light Rail Vehicle Manager, Bernmobil
      Despite the massive damage to one of our locomotives, Voith succeeded in completely overhauling the locomotive. By maintaining existing components, we were able to avoid additional costs.
      Detlef Hamacher, Eisenbahntechnik thyssenkrupp Steel Europe
      31
      In 31 countries worldwide, we are directly on site for you
      100
      100% availability of your vehicles is our goal
      24
      You can reach us 24 hours daily
      17
      You will find our workshops in 17 countries

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