Mondi Group benefits from efficient ordering processes via the integrated Voith Paper Webshop

A further key to the success of the webshop is the personalization of access, which makes the ordering process much simpler. Item numbers in the webshop correspond with Mondi item numbers. In addition, the system stores the details of the specific wear and spare parts for each of the customer’s paper machines. Because paper machines have a high degree of individualization, this function allows significant acceleration of the ordering process. Purchasing staff no longer need to select a product in a catalog from a number of variants but will directly find the right parts for the respective machine. Moreover, a lot of information on the machine, from the original delivery to the ordering history and operating instructions are integrated into the personalized section of the Voith Paper Webshop.

Seamless integration of the Voith Paper Webshop into Mondi’s purchasing system enables optimized processes and reduces administration effort. At the Mondi Group, the integration of the webshop into the SAP Ariba platform will take place in the first quarter of 2020. Currently, the webshop is still integrated into an existing Mondi catalog system via an OCI interface and is being used in the Neusiedler pilot paper mill in Hausmening, Austria. The sharing of all documents important for the ordering process, like order and order confirmation, is already being done fully automatically and electronically, also via SAP Ariba. Currently, the project teams are working on processing the data for the remaining Mondi subsidiaries. In all cases the secure exchange of data is of course guaranteed.

The Voith Paper Webshop is tailored precisely to the needs of customers. “Usually, the supplier comes and shows us what it has. Voith, on the other hand, asked us what we need,” says Markus Wenzl. This willingness to listen to the customer was a characteristic of the entire project and a further key to implementation. The Mondi Group’s extensive experience with eProcurement also helped. “It was fun to work with Mondi. You really noticed that the company has a lot of experience in eProcurement and therefore knows exactly what is needed to make this kind of project a success for both parties,” says Björn Kleigrewe, Project Manager from the Voith Webshop Team. Wolfang Stramitzer adds: “Of course there were always challenges. But thanks to Voith’s willingness to pursue new approaches we were always able to find a sustainable solution.”