Service for bus

DIWA – support

Support

Our Service -
Part of your Business

The team behind the DIWA hotline is made up of specialists from Voith Turbo working worldwide on troubleshooting, initial startups and retrofits.

The DIWA hotline tasks generally include technical clarification of questions regarding the DIWA gearbox. The team supports you with determining the cause of the error and providing the correct spare part number.
If you know the part number, contact our department for spare parts orders directly.

To provide you with specific, comprehensive advice, we require that you provide the following information:

  • DIWA type
  • Unit part number
  • Unit serial number
  • Vehicle manufacturer
  • Vehicle type
  • Date of first registration

FAQ

    Where do I find the oil release list for DIWA gearboxes?

    What repair services does Voith offer?

    see here

    Where can I purchase Voith original spare parts and obtain information on price and delivery times?

    Depending on the region, either from Voith or one of our service partners near you.

    Here is an overview

    Who are my local contact persons?

    Here is an overview

    What is the number for the service kit (oil change parts) for my DIWA?

    For DIWA.5 and DIWA .6, the part number is 151.00383710. For DIWA.3E, the part number is H59.335510.

    Service training

      Get in touch with our training experts

      • General function of the DIWA gearbox
      • Electrical wiring
      • Connection in vehicle
      • Configuration of the E300 gearbox control unit
      • Oil and control schematics
      • Measurement and test capabilities
      • Working with the ALADIN gearbox diagnostics
      • Troubleshooting / fault analysis / correction
      • Vehicle diagnostics

      Target group / number of participants

        The target group for these training courses are the mechatronics technicians, electricians and electronics technicians of public transit companies and vehicle manufacturers.

        In order to ensure the best possible training success, the number of participants per training module is limited to 10 persons.
        The minimum number of participants is 5 persons.

        The assignment of places in the training course is made according to the date the applications are received.

        Why use Voith Service?
        Why use Voith Service?

        • Everything from a single source: development, design, production – and service!
        • Decades of product experience as an original equipment manufacturer and service provider
        • Fast and smooth cooperation and best service thanks to a worldwide network of service locations
        • Long-term partnership and planning security are guaranteed due to longstanding corporate stability

        To our entire service portfolio

        Get in touch with our training experts

          Send us your application
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